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Smart PSS - Windows Defender

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Hi all- any insight / advice would be appreciated- in the last week i've had two unrelated customers with the same issue- Windows Defender is tagging Smart PSS as a virus (save the snark please) and is uninstalling it-

 

the 1st occurrence was V1.16 and the 2nd was V1.4

 

I verified with my supplier that this is a known issue (lord save me) -

 

Have you run into this? And if so have you been able to document the Windows Defender work around?

 

Much thanks-

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