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gDMSS Plus doesn't work ... gDMSS HD works ?!?

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Hi there,

 

Setting up gDMSS Plus on my samsung smarphone in order to see my IPC-EBW-81200 and it doesn't work, neither on my wife's smartphone nor my parents's smartphone.

 

Setting up the exact same way (IP / Domain) this camera on gDMSS HD (which is supposed to be for tablets), and there it works without any issue on all phones + my tablet.

 

2 of the phones are Android 6.0.1 and one is 5.0.1 ... any idea why gDMSS Plus doesn't work with this camera ?

 

I get a Login Delay message.

 

I have already tried to uninstall the app, reinstall, clear the cache, reset the camera, but nothing solves the issue.

 

P.S. I found no way of hard-resetting the camera, though ...

 

Many thanks !!

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