mrdangnth 0 Posted March 13, 2017 - Hello eveyone. I purchased a DS-7108N-SN/P NVR from the taobao website. But my product does not support english. Can you send me the english version firmware of this product? By the way, I can not add a serial number to the hik-connect website. It says "No device is found. Make sure the serial No. is correct and the device is connected properly". Please get help form all of member. Thank you very much. Share this post Link to post Share on other sites
Securame 0 Posted March 13, 2017 Your best bet is to send back the unit for a refund, and buy an english unit. Share this post Link to post Share on other sites
tomcctv 190 Posted March 13, 2017 - Hello eveyone. I purchased a DS-7108N-SN/P NVR from the taobao website.But my product does not support english. Can you send me the english version firmware of this product? By the way, I can not add a serial number to the hik-connect website. It says "No device is found. Make sure the serial No. is correct and the device is connected properly". Please get help form all of member. Thank you very much. Hi. You don't have a hikvision it's a copy and will not connect to hik-connect Sending back is a option but will cost you. Did you save money buying cheap copy........ Share this post Link to post Share on other sites