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Epcom TurboHD LB7 Camera Only black and white feed

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Hello,

 

I just installed a brand new Epcom LB7turbo camera and the feed I get is black and white. I installed two other cameras (same make and model) without any issues. Not sure why this one is only providing a black and white feed during daytime and no color.

 

Can someone provide some suggestions please?

 

SR

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Hello. The camera thinks that there is insufficient light all the time so it is always in night vision mode. Try shining a flashlight into the camera's light sensor. Try an alternate power adapter for the camera or remove any other cameras from the adapter.

 

In short, the camera may have a faulty light sensor.

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Thanks, you're right, the camera must have a faulty light sensor because I covered the lens with my hands for a few seconds and when I removed my hands it switched to color!

I'll try swapping out the camera and post the results.

 

SR

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