lucate 1 Posted April 11, 2017 Hello I bought a model VTO2000A Videophone intercom. I accidentally Entered the wrong password three times. Unfortunately I can not get in because i scive blocked user. How can I return to factory reset? very kind people who want to help thank you 1 Share this post Link to post Share on other sites
mit 0 Posted May 17, 2017 Hello I bought a model VTO2000A Videophone intercom. I accidentally Entered the wrong password three times. Unfortunately I can not get in because i scive blocked user. How can I return to factory reset?very kind people who want to help thank you hard reset could be done by pressing 5 times the anti theft button they say... Second thing: power on the unit, while pressing the ring button till white nameplate starts flashing good luck Share this post Link to post Share on other sites
Gerry1 0 Posted March 29, 2018 hi can sum1 help me i logged into my vto2000a via web browser and changed the web port in network config by mistake and now i cant log in with the same ip address if i connect it to my router and log into the router it tells me its using default ip 192.168.1.110 which is fine but i cant log in i tried pressing the tamper button five times until beeps to reset but still cannot log into web page i can see the video stream on idmss using ip address on lan any help would be great thanks. Share this post Link to post Share on other sites
MicheleF 0 Posted February 26, 2019 Hi, Gerry1 On 29/3/2018 at 12:21, Gerry1 said: ciao può sum1 aiutarmi ho effettuato l'accesso al mio vto2000a tramite browser web e ho cambiato la porta web in config di rete per errore e ora non posso accedere con lo stesso indirizzo IP se lo connetto al mio router e accedere al router mi dice che è utilizzando l'ip predefinito 192.168.1.110 che va bene ma non riesco ad accedere ho provato a premere il pulsante di manomissione per cinque volte finché non viene emesso un segnale acustico per resettare ma non riesco ad accedere alla pagina Web. Posso vedere il flusso video su idms usando l'indirizzo IP su lan qualsiasi aiuto sarebbe grazie mille. I've the same problem. Did you manage to solve it? Thank you very much. Share this post Link to post Share on other sites
zorus 0 Posted May 19, 2019 Hello, I've too the same problem on a VTO2111D, how did you solve the issue? Many thanks. Share this post Link to post Share on other sites
boroboy19 0 Posted July 14, 2019 Hi Guys, first time I am posting on this forum! I am kind of desperate...I changed my password and copied and pasted from my vault but I can not log into my vto so I have decided to try and factory default it.. I have tried the "pressing 5 times. the anti theft button" but it keeps whistling. Do you hold it a few seconds each?? I then tried the "turn off method and turn on with the ring button pressed until the light starts flashing". It seems to have reset the IP address but not the password :( Any help is greatly appreciated!! I might be running an older firmware...thats my suspicion. Share this post Link to post Share on other sites
MicheleF 0 Posted July 14, 2019 Hi, boroboy19 you should try the VDPConfig software. When you have found the VTO on the net you should be able to manage it. Share this post Link to post Share on other sites
boroboy19 0 Posted July 23, 2019 You can not manage using VDPConfig if you dont have the password! any help would be appreciated pls! Share this post Link to post Share on other sites
Opelix 0 Posted March 6, 2022 I have a similar situation to boroboy. VDP Config will not work without a password. Has anyone found a solution to this problem? Share this post Link to post Share on other sites
davidd6 0 Posted August 19, 2022 hello Same problem here I just bought an house with this VTO2000A, and i dont know the password, and the email adress registred is not active :-/ how can i manage it, because i cant see the camera if i click on the icon in the screen, i have message error "abnormal network" but i can see the video if someone push the ringbell and on the vto thank you Share this post Link to post Share on other sites
tomcctv 190 Posted August 19, 2022 33 minutes ago, davidd6 said: I just bought an house with this VTO2000A, Hi if you press the tamper button on the unit on the back 5 times then heat a beep the vto is back to factory reset Share this post Link to post Share on other sites
davidd6 0 Posted August 23, 2022 On 8/19/2022 at 3:37 PM, tomcctv said: Hi if you press the tamper button on the unit on the back 5 times then heat a beep the vto is back to factory reset thank you all issues are with me, because the screws on the unit are damaged, and i cant take it off from the wall :( Share this post Link to post Share on other sites
tomcctv 190 Posted August 23, 2022 Hi yes common problem we carry these around and never let us down yet https://www.amazon.co.uk/DMAXO-Pcs-Damaged-Screw-Extractor/dp/B095MDV55C/ref=mp_s_a_1_15_sspa?keywords=bolt+extractor+set&qid=1661261555&sr=8-15-spons&psc=1&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUExU0w1TDlaRDMzWFk4JmVuY3J5cHRlZElkPUEwMTg1NzA2MjdRRENRQjhVRVVRTiZlbmNyeXB0ZWRBZElkPUEwMzMyODczMklIT0EzQkNSV0tBSiZ3aWRnZXROYW1lPXNwX3Bob25lX3NlYXJjaF9hdGZfbmV4dCZhY3Rpb249Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU=#immersive-view_1661261596833 Share this post Link to post Share on other sites
