jhe 0 Posted May 2, 2017 looking for advice please. the mouse connected to my Hikvision DVR has suddenly stopped working. had the full system installed around 8 month ago but seem to have one problem after another! Bought a new mouse today but that doesn't work either. The mouse has power to it but no arrow appears on the monitor Share this post Link to post Share on other sites
jimmyv2017 0 Posted May 5, 2017 looking for advice please.the mouse connected to my Hikvision DVR has suddenly stopped working. had the full system installed around 8 month ago but seem to have one problem after another! Bought a new mouse today but that doesn't work either. The mouse has power to it but no arrow appears on the monitor Did you power your system down then reboot then install your mouse? Try that first. If that doesn't work try another usb port if you have one. Share this post Link to post Share on other sites
jhe 0 Posted May 8, 2017 Thanks for the reply. The original mouse did work then suddenly stopped. I have tried turning the recorder off and back on but not sure how to reboot it, tried using the remote and that is not responding. Only one USB port on the dvr Share this post Link to post Share on other sites
