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kilbixy

Can't view cameras on xmeye

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Hi all, new to the forum so excuse me if I need to post this elsewhere.

I am posting this out of frustration with a system I recently installed for a client. I usually don't do security camer installations however I completed this job and have run into some issues. Below is a description of the system:

 

1x Chinese unbranded dvr 8ch

3x Sannce 720p ahd(?) cameras

5x tv-6670 (thats the only branding on them) cameras

xmeye app on android phone running marshmallow os

 

I was provided the camera system by the client and installed without issue, I have set up a monitor and have no problems. I then downloaded the app that came with the dvr called Xmeye. On my iphone this works occasionally, however often wont load all the cameras. At best I usually get 3 or 4 camera feeds and then it stops buffering and just wont load them.

 

When I istalled Xmeye on the clients phone I can view all cameras perfectly when connected to the network that the dvr is attached to, However when on a mobile network, the app often loads one or two feeds then gives me a timeout error.

 

The clients internet that the dvr is connected to is fast enough to handle video feeds and doesn't seem to be the issue. I believe I am running into trouble with the app somewhere.

 

I am at a hard point now as I have invested so much time trying to get it to work and nothing seems to help. I am reluctant to buy a branded DVR until I confirm what exactly is stopping the cameras from all loading on the app.

 

ANy help would be greatly appreciated!

 

Cheers guys

 

Matt

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