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Synology Surveillance Station not working.

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I just installed my new camera and got it set up in the Hikvision site. It works great. I then went to my Synology Surveillance Station and got my NAS to recognize the camera but when I go to view live it wants me to install a plugin which won't install on my Windows 10 computer. What am I doing wrong? I really want to use the cameras and to be able to record and such on my NAS. Has anyone else had this problem?

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