mouse and keyboard not detected in my dvr

[freeidea 0]

hello,

i have a air space dvr DS 7008,and when i connect mouse,the cursor appear but not moving,and the seem thing for my keyboard

there s a missing driver because my hdd is not inserted,i use only a flash disc as default media storage?

i need help please.

i haven't admin access ,it can be the problem of disfunction of mouse?

[BradJackson 0]

Hello Freeidea,

How many USB Ports does your DVR have have you tried changing the port the mouse is plugged into? You could try using a different mouse to see if that solves your problem.

 

Hope this helps.

 

Brad Jackson

Techvision Security Group

www.tvsg.co.uk

[freeidea 0]

thank,i have one usb port,and i try many mouses,but i see that hdd not existe is the issue.

[BradJackson 0]

Just a quick question did you have the mouse plugged in before you powered the DVR up?

Edited June 13, 2017 by Guest

[tomcctv 190]

thank,i have one usb port,and i try many mouses,but i see that hdd not existe is the issue.

 

 

Hi. You will have to post a link of picture for your dvr.

 

You can't just have 1 USB port ...... You need at least two.

1 for mouse control

1 for backup footage.

 

You also say it happends with your keyboard.......which makes your post even more confusing

 

Airspace also made PC based video mixer ...... Are you using that for your cameras.

[freeidea 0]

BradJackson

 

 

Just a quick question did you have the mouse plugged in before you powered the DVR up?

 

yes i tested this but no succes

just i will respond you when i plug a HDD