randomtraveller 0 Posted May 21, 2017 So, here it goes... I've had cctv installed at my premises for some time now and I was able to view the cameras through their provided facility. Recently the DVR was changed to a cheaper chinese alternative however the cameras still could be remotely accessed but recently I have changed the internet provider and gone from a BT router to Zyxel. I've been trying to sort out the remote viewing since but I seem to have hit a wall DVR settings IP: 192.168.1.204 IE port :6803 Mobile port : 34599 Server Port :34567 Router Settings Port forwarding: -WAN interface - ADSL (choice of WWAN/ADSL/VDSL) -IP address - 192.168.1.204 -Start port - 34567 -End port - 34567 -Translation start port - 34567 -Translation end port - 34567 -Protocol TCP. *Note, I have also entered a separate port forward with start/end port values as 6803 in an attempt to make this work * vMEye Settings Address - 192.168.1.204 Port - 6803 username : DVR access username passowrd : DVR access password Somehow amongst this chaos and overwhelming self belief in my abilites I have ended up with a DynDNS account and tried putting this through the router aswell. Currently, when connecting to the cameras through dyndns details on vMeye it will say "connect to server successfully", however it just displays a black screen. Anyone able to help point out where I'm going wrong or what else I need to do? Help is much appreciated!! Share this post Link to post Share on other sites
tomcctv 190 Posted May 21, 2017 Hi. Can you post model of your new router Which BT router did you have ? Bt router works with any service provider. If it's 4or 5 or 6 hub it might be better you reconnecting it Who is your isp now Share this post Link to post Share on other sites
randomtraveller 0 Posted May 21, 2017 Hi, The new routers a Zyxel VMG1312-B10D and the service provider is TelTel. I have a suspicion that I think I did try the old BT hub 4 but that didn't work either Share this post Link to post Share on other sites
tomcctv 190 Posted May 21, 2017 Hi. They are a pig to setup ...... they are also security checked by your isp. Tel tel are in Cheshire a small company which is sometimes best if you need to have a 1 to 1 conversation If you give them a call and ask to speak to Alan Gray and give him your recorder local ip 192.168.1.204 and port that too 34567 Also ask them for a static ip which is much better than a ddns and more secure with static from tel tel Share this post Link to post Share on other sites
randomtraveller 0 Posted May 22, 2017 Hi Tom, so quick update! I re-installed the old BT Hub 5 and success! ...kind of I can now access the cameras from internet explorer by typing the IP address and then ':6803' My problem now is that for some reason it still wont connect on the mobile app? Any advice? Your time and help is much appreciated! Update-Fixed it and managed to get the phone app working too! Used the port 34599! Thanks for all your help! Share this post Link to post Share on other sites
