GESS 0 Posted August 15, 2017 Hello world My question that maybe someone can answer is viewing the cameras remotely from the country of taiwan, I currently have customer using a HIKVISION NVR by both the Hik connect app and also ddns for forwarding but is unable to view them. The system is here in the US and he wants to see it from Taiwan. Is there any dvrs/nvrs that would work for this application. the customer had an older system which he claims he could view cameras when in taiwan. Thank you. Share this post Link to post Share on other sites
51cent 8 Posted August 16, 2017 GESS, did the customer forward the correct port(s) on their router in the US? Share this post Link to post Share on other sites
GESS 0 Posted August 21, 2017 GESS, did the customer forward the correct port(s) on their router in the US? Yes ports forwarded Share this post Link to post Share on other sites
tomcctv 190 Posted August 21, 2017 Hi. Have your client use the IP address instead of the DDNS account. Send him the static address of the NVR network. Share this post Link to post Share on other sites