chony 0 Posted September 19, 2017 I have a video of an aide abusing my 101 year old grandfather (he spun his wheelchair around for two minutes). I downloaded the video the send to the agency and police but although it downloads as an mp4, I cannot open it in Quicktime or anywhere else. Any solutions? Do I need a particular codec? Share this post Link to post Share on other sites
cctvnerd 0 Posted November 2, 2017 You need the VSPlayer for Mac from the hikvision website Share this post Link to post Share on other sites