PTZ not responding after preset?

[Mitch619911 0]

I have had my PTZ camera for a good year and ran it on 2 systems (old and new) just fine.

I just installed the new system and hooked up my PTZ camera, it's been working for a good month, but now it has stopped.

Here is what I last did (I think it locked it up by doing this)

I logged on to their cheap Chinese made website 'xmyeye' and went to the preset area, added a preset (90) and tried to save it and start a tour mode, right after I put in the preset it made my PTZ camera bring up like a menu then at that point it stopped working (video works, no PTZ controls), I bought a PTZ joystick and hooked it straight into the PTZ camera, still nothing.

 

Heres a picture of what the system said after I hit the preset:

 

I have tried to factory reset the DVR, this did nothing but I did notice the preset stayed the same, my PTZ camera does not have a factory reset button (or any button), I took the damn thing apart looking for one, found nothing but circuit boards...Also, I left it unplugged for tonight, gonna try to leave it like that for a day or two, maybe it will reset itself?

 

My camera:

http://r.ebay.com/hqEnd3

My DVR:

http://a.co/eOcQoQa

My PTZ joystick:

http://a.co/8NVG8sQ

 

 

Thank you for any help.

[dadaamed 0]

On the joystick you need to change cam (address) to 90

[Mitch619911 0]

On the joystick you need to change cam (address) to 90

The "ADD: 090" is the preset I was trying to program in, I believe, on the dip switches I have number 2 up, and number 10 up.

Address: 2

PELCO-D: 10 (on/up)

[tomcctv 190]

Hi. Not a good idea to try setup ptz from cloud.

 

A preset is only a position of camera head..... but also 90 and above can also be a enter menu command to go into ptz.

With you doing it over the web to server in China and then back to your system the command might of started a command you did not ask for.

 

On your recorder menu do you have numbers as well as ptz controls .... try pressing 90 fast .... or 99 fast and see if ptz menu comes up

 

Also what happends when you firsts power camera up

[Mitch619911 0]

Hi. Not a good idea to try setup ptz from cloud.

 

A preset is only a position of camera head..... but also 90 and above can also be a enter menu command to go into ptz.

With you doing it over the web to server in China and then back to your system the command might of started a command you did not ask for.

 

On your recorder menu do you have numbers as well as ptz controls .... try pressing 90 fast .... or 99 fast and see if ptz menu comes up

 

Also what happends when you firsts power camera up

 

Call 90 or 99?

As in 90 *call* / 99 *call* or just press them? (my dvr does not have numbers on it but I can plug in my joystick to PTZ)

 

Thank you!

[tomcctv 190]

Hi no not to call the preset.

 

From joy stick you only press 9 then 0 fast button press

If that does not bring the menu up do the same with 95 and 99

 

 

What happends on screen when you power down ptz and start it up again

[Mitch619911 0]

Hi no not to call the preset.

 

From joy stick you only press 9 then 0 fast button press

If that does not bring the menu up do the same with 95 and 99

 

 

What happends on screen when you power down ptz and start it up again

I tried 90 / 95 / 99 and they did nothing.

 

When starting up the PTZ (plugging in power) it spins around (doing its normal startup) and on the screen, it has the time-date/camera# and x1 (x1 I think is it's where it's zoom is)

 

 

EDIT: speeds around > spins around

[Mitch619911 0]

I opened the PTZ camera back up again and found that when I try to move the PTZ camera with the joystick, on the circuit board an LED flashes dimly!

[Mitch619911 0]

Still not worked, I had it plugged for a few days and it did not reset itself.

Still trying to contact the seller.

[tomcctv 190]

Hi. The controller you are using have you setup the protocols first ? And how is it connected to ptz

[Mitch619911 0]

Hi. The controller you are using have you setup the protocols first ? And how is it connected to ptz

Yes the settings in the controller are all correct and setup...

[Mitch619911 0]

Hi. The controller you are using have you setup the protocols first ? And how is it connected to ptz

RS485, red goes to + and black goes to -

[tomcctv 190]

Hi. The controller you are using have you setup the protocols first ? And how is it connected to ptz

RS485, red goes to + and black goes to -

 

 

How about the setup protocols

[Mitch619911 0]

Hi. The controller you are using have you setup the protocols first ? And how is it connected to ptz

RS485, red goes to + and black goes to -

 

 

How about the setup protocols

 

Camera: 1 ON, 10 ON.

Controller: PELCO-D, CAM: 001, BR: 9600.

 

 

1 ON = CAM 001.

10 ON = PELCO-D.

 

I have tried PELCO-D and PELCO-P and all other BRs.

[Mitch619911 0]

Okay when starting up the ptz camera it does it spin and boot up and on screen it says the Add 090 BR: thing in the first post screenshot

[Mitch619911 0]

Here is the main brain I belive.

[Mitch619911 0]

On the joystick you need to change cam (address) to 90

 

 

Oh My God.

Thank you so much dude... i went over your word and kept setting the controller to 001 and I set the controller to 90 and it works...

dude i owe my life to you...