LKNsupply 0 Posted December 19, 2017 I have 2 imporx cameras that I was able to successfully set up, but now one of the cameras isn't displaying an image and isn't showing up as an online device in the SADP software. Any trouble shooting suggestions would be greatly appreciated. Share this post Link to post Share on other sites
jeromephone 6 Posted December 20, 2017 check the cabl acheck to POE port to see if it is providing power. Swap a know good camera and see it it comes up on that port and cable run Share this post Link to post Share on other sites
LKNsupply 0 Posted December 21, 2017 yes the camera still has power going to it and I tried to switch to a different camera using the same cable but the new camera didn't display an image either Share this post Link to post Share on other sites
LKNsupply 0 Posted December 21, 2017 I also switched the cables thinking maybe there was a short in the original cable...still no image...im going to try a new camera with the new cable here in a sec to see if it pulls up. Share this post Link to post Share on other sites
jeromephone 6 Posted December 22, 2017 try plugging into the poe port with a short patch cord and see if it comes up then. It could be a bad port that is providing power but has some other data problem Share this post Link to post Share on other sites
Allen2015 0 Posted January 10, 2018 I have 2 imporx cameras that I was able to successfully set up, but now one of the cameras isn't displaying an image and isn't showing up as an online device in the SADP software. Any trouble shooting suggestions would be greatly appreciated. Please check all interfaces are connected correctly.If all is right,maybe you could ask for the customer service. Share this post Link to post Share on other sites
