Dahua not detecting full 3tb HDD?

[bklynsoulja 0]

Hello, Just bought a Dahua DHI-XVR5216AN-S2 and used my old 3tb hdd (WD30PURX) and it only detects 1397.13G it shows.

 

The DVR claims: Internal HDD 2 SATA Port, up to 8TB capacity.

http://www1.dahuasecurity.com/asset/upl ... 171024.pdf

 

I tried formatting in the dvr but still the same. Was using the hdd from a different brand dvr before. Any advice?

[topchips 0]

Hi ,

 

try connecting the HDD in a PC and format , the previous DVR could have locked the space or partitioned it, also test with another HDD to see if you get the same, alternatively do a firmware update

 

Regards