hikvision Camera option disappears in Live view

[tpsan 0]

Hi newbie here,

trying to install hikvision camera on dvr.

I got all 8 channels working ,suddenly camera 1 option goes blank.

if i go for single screen option -camera01 option is not even displayed.it shows only 7 cameras.

if i switch cables its the same.only channel 1 of camera01 is disabled.Add IP camera is displayed on screen

playback is possible of the chanel but no live view

any help is appreciated

[yangooo 0]

It is better to mention the model number and setting of your cameras and NVR. Sometimes NVR will be with all kinds of bugs, a firmware upgrade is easier way to fix it.

[tpsan 0]

DVR model no i sds-7108 hghi-fi

[yangooo 0]

This is 720p XVR, if this channel 1 is same setting camera as others 7 channels, then better to ask your supplier to give your firmware to upgrade.