Remote Playback in iVMS-4200

[Flourgrader 0]

Hi

I am using

Hikvision IVMS-4200 version 2.7

on a windows 10 pc.

I am having problems using Remote Playback

I have a dedicated 1TB hard drive receiving the recording 24/7

Which is ok.

I can use all the functions for forward play.

I can use the time-line and drag the video backwards and forwards in time.

What I can not do is use the buttons (single frame reverse) and (reverse play).

If I click on reverse play I get an Error Msg (HCNetSDK.dll(23) Not Supported.

I am stuck can anyone give some advice ?

Thanks.

[StewartM 0]

If you are connected to an NVR it should not be an issue. If you are using the storage server application you will get that message. Let me know.

[Flourgrader 0]

Yes Stewart . I am using a storage server.

It was created when I installed the software.

It is now a 10TB storage drive.

Cheers

[ssmith10pn 0]

It's free, it sux, end of the story.

[StewartM 0]

I suggest you try BlueIris. It can be CPU heavy but there are plenty of guides on how to optimize it. Good luck.