Onderdoor 0 Posted March 27, 2018 Hi to everyone, I have a EDVR a security recorder, name skilleye, model SER-2E1640 Hardwareversie 10682.0.14.Q17-v1.2-31xx MCU Version 10.04.23 Firmware Versie 3.3.0.P-3531SDI-00 Launch Date 2013-09-30 I can't find website were I can update my DVR? anyone suggestions ? tyvm Share this post Link to post Share on other sites
tomcctv 190 Posted March 27, 2018 Hi. Why are you looking to update ? Share this post Link to post Share on other sites
Onderdoor 0 Posted March 28, 2018 Hi. Why are you looking to update ? I can't bake-up files on usb-stick (scandisk 32gb). I thought maybe the software doesn't supported new hardware. also tried external hard disk drives 1TB. Also has a sata connection on the side, haven't yet tried. each file is 5 minutes long. (do I need to format usb-stick fat32 or ntfs) it gives error pop-up. When I am logged through internetexplorer and want to make a backup on my laptop. It requires a codec, it automatically show on popup to download and I installed it(its says "codec needed for mediaplayer"). Statusbar says complete transfer, but as yet no files can be found on my laptop. I have tried to download/back-up in folder Downloads, C:/, desktop, new folder. empty, no files transferred. Thank you Share this post Link to post Share on other sites
trytibbs 0 Posted August 4, 2018 You obviously need to export the video files from your DVR to begin with. Read your DVR manual. Share this post Link to post Share on other sites
