Bebe1980 0 Posted May 2, 2018 My hubby bought a Loosafe system and then towards the end of the month we got a notification from our ISP telling us we had used nearly 75gb of data... which is a bit unusual for us. He only has one camera connected for testing at the moment We can view it on the phone using this app IP Pro (supposedly using our LAN) https://play.google.com/store/apps/details?id=com.specialyg.ippro&hl=en But we also noticed we could use this app to view it remotely too whilst we were out somewhere... So the newbie question is how does it normally work? Does it use the LAN when your connected to your home wifi or is it really using the www and and storing everything in the cloud? BTW our NVR came with a 2TB Hikvision Seagate SATA disk - which is recording all the time. That works fine too and we can replay recorded data using the IP Pro app too. Anyway - any help appreciated. Share this post Link to post Share on other sites
tomcctv 190 Posted May 2, 2018 Hi. That's the problem with China p2p cloud you have no control. Your never on LAN at home with P2P your always getting connected to a China server. You should also be able to set a local IP to the app but away from home you are still connecting to the server. Best off looking for a better broadband with unlimited Share this post Link to post Share on other sites
Bebe1980 0 Posted May 3, 2018 Hi. That's the problem with China p2p cloud you have no control. Your never on LAN at home with P2P your always getting connected to a China server. You should also be able to set a local IP to the app but away from home you are still connecting to the server. Best off looking for a better broadband with unlimited Hi. That's the problem with China p2p cloud you have no control. Your never on LAN at home with P2P your always getting connected to a China server. You should also be able to set a local IP to the app but away from home you are still connecting to the server. Best off looking for a better broadband with unlimited Yeah that's what I thought... But then when you said that - I pulled out the phone wire from the ADSL so it isn't connected to my "China Server" and guess what - It's still working fine - just over my Lan! Are you an expert or have special qualification? Maybe there are some other knowledgeable posters here who could help shine some light on this question Share this post Link to post Share on other sites
tomcctv 190 Posted May 3, 2018 Yeah that's what I thought... But then when you said that - I pulled out the phone wire from the ADSL so it isn't connected to my "China Server" and guess what - It's still working fine - just over my Lan! Are you an expert or have special qualification? Maybe there are some other knowledgeable posters here who could help shine some light on this question Did you setup port forwarding..... did you alter your firewall settings for your dvr. Or did you use a QR. Still makes no difference just means the qr code also did local. Which I did say in my post ... but better to setup yourself.. But you have gone off topic .... using data is your problem not local network. So again even tho you don’t like the answer your system is going out to a p2p cloud. ..... because you did not do a safer port forwarding.... do you want to know how to fix it or not ? Share this post Link to post Share on other sites
Bebe1980 0 Posted May 3, 2018 Yeah that's what I thought... But then when you said that - I pulled out the phone wire from the ADSL so it isn't connected to my "China Server" and guess what - It's still working fine - just over my Lan! Are you an expert or have special qualification? Maybe there are some other knowledgeable posters here who could help shine some light on this question Did you setup port forwarding..... did you alter your firewall settings for your dvr. Or did you use a QR. Still makes no difference just means the qr code also did local. Which I did say in my post ... but better to setup yourself.. But you have gone off topic .... using data is your problem not local network. So again even tho you don’t like the answer your system is going out to a p2p cloud. ..... because you did not do a safer port forwarding.... do you want to know how to fix it or not ? I have a nvr and I just plugged the lan cable into the router... Not sure what I am fixing now? Yes Please. What should I have done on my router then? Share this post Link to post Share on other sites
tomcctv 190 Posted May 3, 2018 I have a nvr and I just plugged the lan cable into the router... Not sure what I am fixing now? You are going to make your own post very long . So you just plugged into your LAN with recorder. So you never went through any setup at all ? How did the app get onto your devices ? How did you get the app to connect ? How did you get recorder password ? Share this post Link to post Share on other sites
Bebe1980 0 Posted May 4, 2018 I've uploaded the user manual for you then you can see... I've had to put the last page in another post... Share this post Link to post Share on other sites
Bebe1980 0 Posted May 4, 2018 We have MAC filtering on our router so we know what's connected before... so easy to identify the camera we have installed. Share this post Link to post Share on other sites
tomcctv 190 Posted May 4, 2018 We have MAC filtering on our router so we know what's connected before... so easy to identify the camera we have installed. Your cameras don't touch your router.... You have a wireless system direct to NVR. You picked quick network setup on first install ..... That means your NVR went into your router and set its own firewall bypass enabling your recorder to connect to e-seenet So away from your home network you are connecting to a server called e-seenet which is owned by HiChina Zhicheng Technology Ltd and your system while on the internet is alway connected to a server operated by Alibaba (China) Technology Co., Ltd in hong kong To get shut of all the China network crap you would have to do a full reset on your router ..... Don't re-do the easy network setup on your recorder ..... Instead get a static IP from your ISP or use a DDNS service. Then you will be in control of your own system and not have to pay for the extra data used Share this post Link to post Share on other sites
Bebe1980 0 Posted May 5, 2018 Hmmm I think I understand... We use a DDNS service already https://www.duckdns.org/ Can I use that? Will this mean that my camera feed is no longer being stored at eee-see net? Share this post Link to post Share on other sites
tomcctv 190 Posted May 5, 2018 Hmmm I think I understand... We use a DDNS service already https://www.duckdns.org/ Can I use that? Will this mean that my camera feed is no longer being stored at eee-see net? Yes you can use that You will need to do a router factory reset to stop e-seenet connection. And when redoing remote view you need to set it up manually don’t use quick setup on recorder Share this post Link to post Share on other sites
Bebe1980 0 Posted May 5, 2018 Hmmm ok thanks... We have two routers plus the NVR... I will disconnect the NVR and reset the two routers and then redo the bridge After that I will reset the NVR and start it again avoiding the quick start - if it lets me Share this post Link to post Share on other sites