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I have a hikvision nvr and cameras. When I record something I want to share or post the file has to be converted. I use their converter and it gives me a file that can be played but it’s all green. Totally useless. What am I doing wrong ?

 

Also on my iPad I can clip a file and email it but it’s unviewble except on the vsplayer. I don’t understand the reason a file isn’t created any player can handle. Any help would be appreciated. I have some theives I’d like to publish

 

https://www.youtube.com/watch?v=gxc6YzJgRW8&feature=youtu.be

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