aaronmcphee 0 Posted August 12, 2018 Need some Help! I have recently setup a couple of BNC wired cameras to my H264 DVR recorder (Unsure of brand) but it seems to do the job nicely. I have connected it to my Sky SR102 router and the DVR is detected within the sky hub login page as "Unknown Cabled", I have added the services and the relevant firewall exceptions using the IP address and port within the DVR recorder as you will see from the images. Now as I understand it this should be enough to be able to view the cameras in my browser (Microsoft edge), however when I type the ip and port number into the browser all I get is a blank page, what I do notice is that the tab for the page shows the title "Web application manager" as though it was trying to start a service but it never does. So after reading a few forums decided that perhaps its a quirk of sky and perhaps I need to use a DNS service, so I signed up to NO-IP.com (Free account) and created a domain name to access the DVR "example.hoto.org", with the DVR ip address, I then added the relevant info into my sky hub (SEE PICTURES) and as before, when I type the domain name in the browser all I get is a blank page and the tab shows "Web application manager" I have also tried IE explorer 11 and enabling all the active x controls, each time I type in the hostname or ip it just keeps giving me the message "Please Install Plug-in First" "Click here to downloadNetDvrPlugin.exe" Which I do, I install the plugin, restart the browser, I type in the IP or hostname again and it just keeps giving me the same message Click here to downloadNetDvrPlugin.exe" the plugin never seems to activate. So I don't know what else to try, I did wonder if the DNS should be trying to access my external ip address or my DVR ip address so I tried both but to no avail, If somebody out there can see where I might be going wrong please feel free to point out what a Wally I am, or perhaps some suggestions on what I might try? Sorry, had to consolidate the images as this site only allowed me to upload three! Thanks in advance. Share this post Link to post Share on other sites
51cent 8 Posted August 13, 2018 For the activex plugin try chrome with IE tab. With internet explorer did you go to internet options/security and add the camera ip address to the trusted sites? If all else fails, try the Pale Moon browser. https://www.palemoon.org/ Share this post Link to post Share on other sites
aaronmcphee 0 Posted August 13, 2018 Thank you, I will try all of those. Share this post Link to post Share on other sites
aaronmcphee 0 Posted August 13, 2018 For the activex plugin try chrome with IE tab. With internet explorer did you go to internet options/security and add the camera ip address to the trusted sites? If all else fails, try the Pale Moon browser. https://www.palemoon.org/ Thanks for those suggestions, unfortunately no luck, both Chrome and Pale moon give me the same message as IE, "Click here to downloadNetDvrPlugin.exe" even though its already installed I installed it again, same message just keeps coming up as though its not installed but I know it has. Back to the drawing board Share this post Link to post Share on other sites
51cent 8 Posted September 5, 2018 I wonder if it could be security software causing the problem? Good luck to you. Share this post Link to post Share on other sites