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sandman512

Need some help on an existing system, can't connect.

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Good morning. So, I have a basic DVR system in my house set up with 2 cameras. It was installed an set up by a friend of my friend. I have been using the app Super Pro Live to view the cameras while away. Just recently, I am unable to view the cameras and I get an error message; Failed to connect to device. Please check network and device! The only thing I know is that EASTERNDNS.COM is in the device name(if that helps). I went ahead and set up my own domain name on Easterndns in case I need that. FWIW, I can turn the monitor on and the cameras are working perfectly. Thank you in advance!

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