Lwhite122 0 Posted August 31, 2018 Genetec Cameras can be viewed on Native client but when we try to view outside it gives an error message of lost connection. Also when trying to ping the cameras in question it fails. Any idea on what this could be? Share this post Link to post Share on other sites
prairietech 0 Posted September 1, 2018 Genetec, what version? How are you trying to view? Web page or android app? If using the app, do you have ports 8100 and 8101 open? Share this post Link to post Share on other sites
