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AveryFreeman

IP camera viewable through Hikvision DS-7332HGHI-SH Turbo HD 1.0 in IVMS-4500 app?

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Hi, 

I work at a restaurant where we use a Hikvision DS-7332HGHI-SH Turbo HD 1.0 with about 28 analog cameras.  We have a couple cheap Jidetech P1 1080p PTZ IP cameras which we just started adding as we are interested in the whole video/power/PTZ over one cable convenience, and want to expand beyond the initial 32 analog channels (supports 40 channels total).

However, one thing that seems inconvenient is viewing the IP cameras doesn't appear to be possible through the DVR using the IVMS-4500 software like the analog channels (?)  The first IP camera we set up worked fine and shows up in our live view 6x6 grid as camera 33 just like the analog cameras, but in the IVMS software it's nowhere to be found - the list of cameras stops at 32.  

Is this normal behavior?  Is there any way to make the DVR display the IP cameras through the IVMS software just like the analog cameras?  We have a handful of people who use the app quite a bit and it's going to be a hassle to have to switch to and from different devices in the app rather than just have all the cameras on the DVR in one place.

If anyone knows how to make the IP cameras behave like the analog cameras in IVMS I would love to hear it.  Thanks!

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