DVR Firmware Upgrade

[rikirud 0]

I purchased a kkmoon 4 ch dvr model #1104, a while ago. Recently,

The dvr has been switching off the 4 camera view and shows a message

to update and asks where the update file is. The power has to be

unplugged to clear it and it continues to happen every 2-3 hours.

How do i resolve this?

Firmware v4.02.R11.06122131.10002.130700

I have attempted to update firmware, I found online, but updates failed because they did not

match version. If there is firmware somewhere, how do I find it?

 

Thank you

[tomcctv 190]

Hi. For a system to tell you it needs a update is not good and does not happen 

are you using a cloud service 

what happends if your system is not on internet.... do you get the same message

[rikirud 0]

No, if I unplug it from the internet, I don't get the message. Shouldn't I be able to turn off

the update notification?

 

Thank you for your replys

[tomcctv 190]

Getting notifications is a worry 

I think your first option is to remove app and replace it with another .... which one are you using now

[rikirud 0]

I am using VMS on my computers and xmeye on my mobile devices. Any suggestions

on which programs to use? I have had this system for more than 2 yrs now, its definitely

one of the more cheaper/not the highest quality, to say the least, but I am unsure the problem

lies in the program I am using. I am going to plug the internet back into the DVR and when the

message comes up again, I will take a picture of it and post it.

 

Appreciate all the help!

[tomcctv 190]

Hi no need for pictures ..... with XMEye app you have connected to the cloud side  which is pointless as it’s not a backup or anything    And are you using XMEye for pc as vms and using same login details  or scanned the wrong code under guide on recorder menu