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GV-DSP16 PROBLEM!!!!!!!!!!

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Problem started when customer shutdown DVR while Geo & GV-DSP 16 were both running, then when DVR was turned back on, Twin Server error came on indicating that no network card was installed which is odd because no networking Service was ever activated in GEO then the Geo software came on like normal except it would not recognize the DSP card or the DSP functions as it normally did and no DSP toolz were loaded in the config tool icon in GV800 soft. So I did a system restore still nothing, GV800 workd fine DSP didn't then I uninstalled all the drivers for both cards and the Geo software and reinstalled and still nothing, then finally I got the DSP software to work with the Geo software but only if I did not delete the GVDSPG1.dll file from the GV800 folder like I was supposed to , the only problem with that is as you know when I use the separate GV-DSP16 software to limit cameras on the external video screen the main GV800 software is also affected by any changes.... I know I have a file error or corrupt file or something any help or suggestions? please.....

 

Thanks.

Edited by Guest

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is this a SIS or Intel Chipset?

 

Also, is it on a UPs and Voltage Regulator?

 

 

 

 

It is a Intel chipset.

 

Yes dvr is connected to a Belkin UPS model: F6H350-usb-DL

350-VA.

 

Hope that helps.

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