bb32rdn 0 Posted April 3, 2019 Hi everyone I was hoping for some assistance. I am trying to access some video on my Qvis I-Smart 4bb DVR. This system was set up by someone I cannot get in touch with and when I tried to access the menu I got the password required. However, I cannot remember the password. I have tried the default Admin admin, but no Joy. anyone able to offer a reset or recovery password - today's date is 03-04-2019? Thank you in advance Share this post Link to post Share on other sites
tomcctv 190 Posted April 3, 2019 Hi default user name is admin and password is 888888 for that unit also bb means no hard drive .... have you fitted one ? Share this post Link to post Share on other sites
bb32rdn 0 Posted April 3, 2019 7 minutes ago, tomcctv said: Hi default user name is admin and password is 888888 for that unit also bb means no hard drive .... have you fitted one ? Hi thanks for assist I have just tried the default password you provided on admin user but says invalid password. there is also a user 888888 tried that password with that and still no joy. with regard to the hard drive - the system I think had a 1tb installed when they fitted the system. Cheers Share this post Link to post Share on other sites
tomcctv 190 Posted April 3, 2019 Hi. You need to switch off your unit for more than 20 mins .......then try the default if that does not work enter username ........admin password ..........026464 1 Share this post Link to post Share on other sites
bb32rdn 0 Posted April 3, 2019 1 hour ago, tomcctv said: username ........admin password ..........026464 Worked a treat Thank you ever so much tomcctv Share this post Link to post Share on other sites