No image after setting camera to 5MP

[Zenith 0]

Hello,

 

I've just purchased the Hikvision DS-2CE56H0T-ITMF 2.8mm Camera

 

I connected it to my DVR and all was well, I went through the settings options and set it to 5MP video format, now the DVR detects the camera but shows no image. I can't bring up the settings anymore either to reset or change them.

 

Is there a way I can factory reset the device or something?

 

Thank you.

[tomcctv 190]

Hi. With the reset button which is next to power and BBC’s connection .... hold in for 5 seconds .....press again every 5 seconds till it goes into standard analog...... then you will see menu controls again ..... factory reset then click iris +

[Zenith 0]

Thanks for the reply.

I tried that but I had no luck at getting into the settings.

My DVR shows a 5MP camera is connected but the image remains black. I suspect the 5MP resolution may be too high for my DVR?

Any other options I could try?