fritzycat 0 Posted February 4, 2020 Does anybody know where I can find the reset button on the Hikvision DS-2DE4A425IW-DE PTZ Camera? I removed the dome and found the Micro-SD slot, and the serial (debug) port, but I can't seem to find the reset button?! Any ideas where to look? Thanks! Share this post Link to post Share on other sites
jeromephone 6 Posted February 5, 2020 https://www.hikvision.com/mtsc/uploads/product/accessory/UD09611B_Baseline_User_Manual_of_Network_PTZ_Camera_V5.5.7_20180328(22).pdf page 97 restore to default Share this post Link to post Share on other sites
Vale098 0 Posted September 27, 2021 Remove 4 black plugs over the screws holding the dome on. Remove 4 screws holding the dome on. Remove one screw on camera shroud (just below the lens). Squeeze shroud at joint on opposite end (like a lemon half). ... Reset button is on circuit board above camera (just below a set of fine wires). ______________________________________________________________________ I own The Home Security company / So I was able to reboot my Hikvision camera. Share this post Link to post Share on other sites