PeterA 0 Posted February 28, 2020 Hi Im a volunteer for a Marine Rescue organisation and am also an IT idiot. We have a camera set up at a residential address streaming video of the Local waterways. The model is IPC6222ER-X30P-B Its not connected to a NVR, just streaming via their EZCloud to our Base. The camera will run fine for a few days maybe a week, then drop out and its difficult to reconnect. I can remote into a local computer at the premises and see that the camera is up and looks ok but the connection through EZCloud is a problem. Ive restarted the camera and modem which sometimes sorts it. Any thoughts or suggestions? I was thinking of getting an NVR in the hope that would resolve the problem but dont want to go to that expense for the Not For Profit organisation unless I know thatll solve it. Thanks for any help Peter Share this post Link to post Share on other sites
chris63220 0 Posted May 2, 2020 Sounds to be like the internet connection to the DVR/NVR is dropping out. The tech support from Uniview are fantastic - If it something that bothers you, maybe give them a call and see what they suggest. Share this post Link to post Share on other sites
si_kungs 0 Posted June 25, 2020 try upgrading the ptz camera firmware via cloud upgrade Share this post Link to post Share on other sites
