DVRudo 0 Posted September 2, 2020 Hi, In our village hall we have an I-APOHDRTIO-4BB DVR. I have to administrate this device from now on, but the old administrator didn´t tell me password for login. Two days ago I opened a ticket at QVIS support with no respose. They have deleted the ticket allready. I found several hints to reset the password to default but I don´t have a daytime password for the 01-01-2000. The P/N is: 1.1.03.01.0625. Can someone help me to reset the DVR to factory default including the login? Thanks in advance Udo Share this post Link to post Share on other sites
tomcctv 190 Posted September 2, 2020 Hi. Qvis can’t give reset codes to a 3rd party for security reasons could be a bad employee wants to start stop or delete footage. I can give you the code if you give location and type of security type ...... home / warehouse/ shop also do you have remote view and which app are you using 1 Share this post Link to post Share on other sites
DVRudo 0 Posted September 3, 2020 Hello tomcctv, That sounds really good. The location is a community hall in our village. We monitor the hall and the entrance to the restrooms. In former times we had some troubble with vandalism in the restrooms. I don´t have a remote view. We only take a view at the dvr console if we have an incident. The mayor of our village asked me to get access to the historical recordings. At the moment we have only the live view. In some technical forums I found the hint (remove battery from motherboard) to reset the time to 01-01-2000. I would be very happy about the code and thank you very much for it. Best regards, udo Share this post Link to post Share on other sites
tomcctv 190 Posted September 6, 2020 On 9/3/2020 at 7:41 AM, DVRudo said: Hi. Thank you very much. The first key works and I have access to the dvr. I have added a new admin user and rebooted the dvr. The new user works perfect. Thank you very much for your help. Have a nice weekend and best regards, Udo / DVRudo hi not a problem .... glad it work for you. any other problems just pm me 2 Share this post Link to post Share on other sites
joseoliveiraborlas 0 Posted June 23, 2022 Hi @tomcctv, I have the same problem as dvrudo. The professional who installed it passed away a few years ago. Can you help me? Share this post Link to post Share on other sites
