vulcanxh558 0 Posted March 17, 2021 Hi all, I need some help please. Ive got IP cameras at my home and one of them packed up so the supplier kindly sent me a replacement. I know it works as the red lights for night vision is lit but I'm just getting no video. I've been in the settings and tried everything I can think of including resetting the settings and changing the IP address but I'm getting nothing. Can anyone give me a clue what I need to do to get this working please? Many thanks Share this post Link to post Share on other sites
tomcctv 190 Posted March 17, 2021 Hi. How are you using the camera ... nvr or pc or direct also need to know make Share this post Link to post Share on other sites
vulcanxh558 0 Posted March 18, 2021 Hi They are wireless cameras linked to a DVR. The 3 original cameras are branded Anni and the replacement is marked SmartSF. The replacement isn't exactly the same design but it's close Share this post Link to post Share on other sites
tomcctv 190 Posted March 18, 2021 Hi. Does your Anni have network ports on the back of recorder ??? 13 hours ago, vulcanxh558 said: I've been in the settings and tried everything I can think of including resetting the settings and changing the IP address but I'm getting nothing. What are you changing the IP address of ? camera or nvr camera settings Share this post Link to post Share on other sites
vulcanxh558 0 Posted March 18, 2021 Yes but it's taken by the cable to my internet router Share this post Link to post Share on other sites
vulcanxh558 0 Posted March 18, 2021 6 hours ago, tomcctv said: Hi. Does your Anni have network ports on the back of recorder ??? What are you changing the IP address of ? camera or nvr camera settings It was the camera IP I tried. Share this post Link to post Share on other sites
tomcctv 190 Posted March 18, 2021 As well as changing the IP did you set subnet and gateway to same as your router Share this post Link to post Share on other sites
vulcanxh558 0 Posted March 19, 2021 22 hours ago, tomcctv said: As well as changing the IP did you set subnet and gateway to same as your router No partly because I'm not sure what to change and it's the first time I've had to replace one. Ill have a look at that in the next couple of days Share this post Link to post Share on other sites
vulcanxh558 0 Posted May 1, 2021 On 3/19/2021 at 9:11 PM, vulcanxh558 said: No partly because I'm not sure what to change and it's the first time I've had to replace one. Ill have a look at that in the next couple of days Sorry its been a while since i replied, ive tried again and still cant get it to work, ive attached a picture of what i can see. The gateway and subnet are the same as what my router is saying. Ive even done a factory reset and started again but still nothing Share this post Link to post Share on other sites
tomcctv 190 Posted May 1, 2021 Hi. Your picture is of recorder network settings which is not the same as camera network can you post a pic of camera setup screen Share this post Link to post Share on other sites
vulcanxh558 0 Posted May 2, 2021 It's kind of sorted now, turns out the camera it incompatible with my recorder. Share this post Link to post Share on other sites
