Q-See 8516 with other brand cameras

[Greenmet29 0]

I have a q-see NVR model 8516.  I am trying to use the 8 port POE switch that is built into the NVR, but with my amcrest camera I can't seem to make it work.  I am not sure if there is a specific port or something that I need to use.  Does anyone have any ideas?  Thanks

[tomcctv 190]

Hi. It depends on the spec of your amcrest

is it listed as poe.    Is it a h265 camera as a lot of new cameras are factory set to h265 in which case you will need to connect it to your network first and go into menu and reset to h264

have you bought the camera new or used