crunkin4justinrt 0 Posted February 15, 2022 Hi @cctvtom I replaced a camera and now I’m having a problem with a other camera. Do you think I need a software update? I’m attaching a screenshot of what’s coming in some of the cameras. This particular Camera is showing this and then no video. I have been hacked in the past. Is this someone hacking in or dvr going bad or an update needed? Any ideas? Share this post Link to post Share on other sites
crunkin4justinrt 0 Posted February 16, 2022 @cctvtom any thoughts? Share this post Link to post Share on other sites
tomcctv 190 Posted February 16, 2022 Hi. DVRs don’t really need software updates and they don’t effect the cameras anyway as there not updatable the text in middle of screen does not relate to tvi settings….. do you see this on the main screen as well Share this post Link to post Share on other sites
crunkin4justinrt 0 Posted March 9, 2022 Hey @tomcctv - I am working from home today and kept hearing my camera make noises so I pulled up the camera app and see where the menu is up on this particular camera but no one is near the DVR - any idea why this would be happening? what do you mean by the main screen? This screenshot below is from the app on my phone. I'm continuing to have weird stuff like this happen. I have been hacked in the past and have since changed login info. Do you think this could be another hacking attempt? Share this post Link to post Share on other sites
tomcctv 190 Posted March 9, 2022 Hi. This is something you might never find the reason for. first of all menu pull-ups are done via your input on the dvr ….. popping up by themselfs is a consern as could be done remotely looking at your app it looks like either a xmeye recorder or a reolink and are both connected to a China server it might be time to change your recorder as there not expensive now young lady I think it’s time for lessons on how to keep your office tidy ???? Share this post Link to post Share on other sites
crunkin4justinrt 0 Posted March 9, 2022 LOL @cctvtom - I apologize for the disorder, this is my ebay inventory room! LOLLLLL Oh no! not china! The app I am using is NVMS7000 - how can you tell its connected to a china server? ok, what do you mean, get a new DVR?? Can you give me any recommendations to replace what I have? which is an LTS with options for 9 cameras, I have 8. How hard will it be to change this out and get it to work remotely as I rely heavily on being able to have the remote access. I had my camera guy set all this up for me including the networking and he is gone now and I have no one else. HELP me pleaseeeee Share this post Link to post Share on other sites
crunkin4justinrt 0 Posted March 9, 2022 this is the front of my DVR Share this post Link to post Share on other sites
crunkin4justinrt 0 Posted March 9, 2022 this is the back of DVR Share this post Link to post Share on other sites
tomcctv 190 Posted March 9, 2022 54 minutes ago, crunkin4justinrt said: LOL @cctvtom - I apologize for the disorder, this is my ebay inventory room! LOLLLLL Only joking ok your app. Is developed by Yivan Chen and reading the app history I would say you started having this problem 2 months ago now the privacy of the app….. and this annoys me because no one gets to read it till they have spent money buying it direct from LS app NVMS7000 http://www.ltsecurityinc.com/privacy-policy-connect.html Share this post Link to post Share on other sites
crunkin4justinrt 0 Posted March 9, 2022 So what do I do?? @cctvtom here’s another message I keep getting and then it will go to video loss and then it will start working. Do I need a new dvr or is there a fix? Share this post Link to post Share on other sites
tomcctv 190 Posted March 10, 2022 Hi. There could be a fix if there is new firmware but your system looks to be 5 years old ….. only h264 and low tvi resolution I know it seems like a waste of money but you could be fighting a corrupt unit for months just let me check on prices … your in America? Share this post Link to post Share on other sites
crunkin4justinrt 0 Posted March 10, 2022 thank you so much! Yes I am in the USA, Florida to be exact! I really appreciate the help. I am lost at what to do and I rely on these cameras for personal safety. @cctvtom Share this post Link to post Share on other sites
Julia Li 0 Posted March 10, 2022 New model Hikvision and Dahua camera, contact 532560271@qq.com. original products from China with very very very good price. https://ipcamera.myshoplaza.com/?preview_theme_id= Share this post Link to post Share on other sites
tomcctv 190 Posted March 10, 2022 5 hours ago, Julia Li said: New model Hikvision and Dahua camera, contact 532560271@qq.com. original products from China with very very very good price. https://ipcamera.myshoplaza.com/?preview_theme_id= Not authorised …. Cheap nasty copies … no warranty…… and no traceable contact details dont send money Share this post Link to post Share on other sites
tomcctv 190 Posted March 10, 2022 9 hours ago, crunkin4justinrt said: thank you so much! Yes I am in the USA, Florida to be exact! I really appreciate the help. I am lost at what to do and I rely on these cameras for personal safety. @cctvtom your cameras are safe as they can’t be hacked so it’s just a dvr change …. So just look at it as a upgrade the problem with sales in America is there is a 300% markup everyone sells cheap cctv recorders ill look around your area for you and find a honest supplier type to look for …. Is something that will last 10 years secure internet and 5 in 1 (uses any camera) 12 hours ago, crunkin4justinrt said: I had my camera guy set all this up for me including the networking and he is gone now and I have no one else. All that is required by you is unplug everything from old dvr plug old cameras into new dvr and power supply which comes with dvr … plug in your network cable …. Switch dvr on…… at this point get a coffee and let dvr set itself up takes about 5 minutes … then just follow instructions on the screen and up and running after 10mins ill take a look for a supplier for you and send it to your pm Share this post Link to post Share on other sites
crunkin4justinrt 0 Posted March 10, 2022 @cctvtom - thank you so much. I really appreciate the help Share this post Link to post Share on other sites
