problems

[Matheus Audi 0]

hello everyone, I'm facing a problem, where I've been stuck for a long time. I need the help of all ip camera operating system technicians 

anyway, the problem boils down to "time out" I have a speed dome camera model: ds-de4182-ae. Every time I enter the sadp tool and try to register the camera it keeps restarting. If someone with a lot of knowledge can help me I would appreciate it.

[tomcctv 190]

Hi could be a number of things 

if your camera is connected to a nvr then it can’t be reached by external network to register

or you have bought secondhand and already registered

or you have bought a clone camera that they don’t support

[pauul TIS 0]

it could be timing out because the power being supplied is not sufficiant