RickyN 0 Posted March 28, 2022 Hello, After two years of Exacq support failing to resolve any of our issues, I am turning to the pros here who might have some ideas. We are using Exacq Enterprise for our VMS and one of the features is automatic failover to a backup server in case a recorder goes down. This rarely works properly at all. We have been trying to get the Exacq Enterprise System Manager (ESM) to function for better management of our large number of servers and cameras but it fails miserably. We have our groups setup properly and pointing to spare servers for failover, however 99/100 times, it will simply never failover even if it sees a server go offline. Through the ESM, there is no option we can find to manually fail it over either. In the rare event that it does failover properly, once the original recorder is restored, it is supposed to copy the footage from the backup to the original, and then return to "spare/backup" status. 100% if the time, it says "error" (nothing else) when trying to send the recordings back, and stays stuck as a backup for the already restored server. Anyone dealing with this? Does yours work? Share this post Link to post Share on other sites
