DJM911 0 Posted May 17, 2022 Had a local installer fit two non ColourVu cameras (front & side) and one ColourVu to the rear of my property, with a DVR in my attic and connected to the house internet via a pair of PowerLine Adapters.When I view the camera while on the home WiFi network I don’t seem to have many issues of loading or smooth browsing (the odd glitch but manageable), however when I try to link to view live stream via my mobile network both 4G and 5G or on a different WiFi network it’s very hard to load and playback is start stop. I also get a lot of Connection Failed, Reconnecting messages on the camera feed on my app.I am using a brand new iPhone 13 Pro Max 256GB device with the HIK-Connect app, my home broadband is 527mbps download speed to the BT Smart Hub and when I ran a speed test in the attic on my laptop while plugged into the PowerLine Adapters I achieve 23mbps download speed and 13mbps upload speed.Installer did call back and tried resetting the PowerLine Adapters, but no improvement. The PowerLine Adapters are connected to port one of my BT Hub, and all ports are a 1gbps port on my Hub. I’ve had BT review everything and they don’t see any issues. What else can I try here? Do I need to review replacing the DVR, do I need to review having a hard line direct from the BT Hub Router to the attic for the DVR installed? I had a Lorex system in my last house at half the price of HIK Vision, and to be honest it was a far easier, quicker and smoother system to use. Do I need to review removing HIK Vision for another brand system?Sorry if this is posted in wrong thread. New to the site.Thanks in advance for support! Share this post Link to post Share on other sites
tomcctv 190 Posted May 18, 2022 Hi …as you can see looking in history of forum … I hate hikvision ….. cameras are ok but recorders and there app are useless…. to old and to much information collecting do you know the make of your power line addaptors and data transfer rate … are you using a hi-view recorder ? Share this post Link to post Share on other sites
Kevin roch 0 Posted May 22, 2022 On 5/18/2022 at 9:52 AM, tomcctv said: Hi …as you can see looking in history of forum … I hate hikvision ….. cameras are ok but recorders and there app are useless…. to old and to much information collecting do you know the make of your power line addaptors and data transfer rate … are you using a hi-view recorder ? Share this post Link to post Share on other sites
urbanclap 0 Posted June 13, 2022 Well, that is your question. It is very good because usually all the people have this kind of problem. So we suggest you come to UrbanClap and get the solution to your saree problem on it. Share this post Link to post Share on other sites
