dovermts 0 Posted May 23, 2022 I have a sde-4001n Samsung DVR system I am having a terrible time trying to get an android app that will connect to the unit. I can use internet explorer on a windows PC to view cameras so i know my router and network settings are good. I have tried the ipolis app and the wisenet app. i can connect with the ipolis app but i never get any video. I tried to contact samsung and wisenet but neither responded to my emails . Does anyone know what app would work for the system? I am ready to throw it out. Very frustrating Thank You in advance Share this post Link to post Share on other sites
jk10200l 0 Posted May 24, 2022 WiseView is the only one that works for me on all mobile devices. Share this post Link to post Share on other sites
dovermts 0 Posted May 24, 2022 I tried that too? It still dont work.I have tried port 80 554. Not sure whats up. i can remote view with internet explorer fine. What settings are you using for ports ? I have 554 and 80. Share this post Link to post Share on other sites
tomcctv 190 Posted May 25, 2022 Hi. Your system would of used the Ipolis app the wiseview will not work on your system your problem is having a 15 year old system as apps had updates your dvr unit did not. Support stopped for your system in 2015 Unfortunately you can use your system as is with windows viewer (but support has ended) and your other problem is your cameras are not compatible with a modern dvr ….. if I remember your cameras are connected via rj10 plugs Share this post Link to post Share on other sites
jk10200l 0 Posted June 5, 2022 Sorry about the late reply! I used the QR Code I believe to set up the mobile app. Share this post Link to post Share on other sites
dovermts 0 Posted June 14, 2022 Ya my unit doesn't have qr codes. I'm probably SOL I think they unit is just outdated. I will have to upgrade unit and cameras. Thanks for the help!! Share this post Link to post Share on other sites