Dawgs 0 Posted August 2, 2022 I have hikvision cams. When I view them on my phone the basic def is slow but the HD is frozen . Can anyone give me an idea of what my parameters should be set at to fix this? Please be gentle with me....I'm not too savy with the settings and speeds. Share this post Link to post Share on other sites
tomcctv 190 Posted August 2, 2022 Hi Dawgs how do you have your cameras connected … are they HD analog using a dvr … or IP using a nvr or pc Share this post Link to post Share on other sites
Dawgs 0 Posted August 3, 2022 Tom great question . I'm not positive I believe NVR Share this post Link to post Share on other sites
tomcctv 190 Posted August 3, 2022 Hi. Either dvr or nvr it sounds like it was setup using the qr code ….. this method is not a direct connection to your system when not at home (same network area) do you know how to add your dvr with its own local IP address Share this post Link to post Share on other sites