Techaware 0 Posted October 4, 2006 Hi Everyone, I have a DVR that the Hard Drive burned out... What I really need is the complete installation software package. I tried the manufacturer but haven' t gotten any response from them... Probably don' t support product anymore... Is this software still available? It seems now that DW is a large distributor, like most of them... Do not have the capacity to support their products and Technical support sucks wind. I never should have promoted or purchased this product to an irresponsible corp like DW and warn all others of DW.... There are alot of Capture Card Distributors that still believe in professional and reliable support... Beware the cons who are only interested in money and profit. Regards, G. Howard, GM, TechAware. Share this post Link to post Share on other sites
CollinR 0 Posted October 4, 2006 How long have you been waiting? Did you buy it from them or through a dealer? Share this post Link to post Share on other sites