greca01 0 Posted January 10, 2023 HI My aunt purchased a QVIS DVR Viper in 2021 and someone installed it. She's in her 70s and she cannot remember her admin password or who installed it. She wants to continue using the unit and get access to footage because she thinks someone stole her shoe bag outside of the house. I said I would have a look to see what I could do but there is no reset password option. There is only a dynamic password option?? I do not think QVIS exists anymore either. Is there anyone that can help with the dynamic password please? I have included a screenshot. Thanks Share this post Link to post Share on other sites
tomcctv 190 Posted January 10, 2023 Hi. Is this a nvr or dvr does it still have internet access ? we’re are you located qvis are still running Share this post Link to post Share on other sites
tomcctv 190 Posted January 11, 2023 Hi problem with doing passwords is they need to be same day ( your screen shot) plus if the screen goes off it also need to be done again ….as is states on screen in red next screen shot can you leave cameras on 1 Share this post Link to post Share on other sites
greca01 0 Posted January 12, 2023 Hi, ok. I have taken the *DVR* from my aunts house so I do not have access to the cameras. However, I can put it on the network and leave it on and take another screenshot today. Would that be enough? Cheers. Share this post Link to post Share on other sites
greca01 0 Posted January 12, 2023 see the screenshots attached. thanks Share this post Link to post Share on other sites