Webdvr not working in dubai

[ajith 0]

I have setup a camera in our indian office and its working there. But when i try to access it from dubai it is not working. what may be the problem

[Thomas 0]

Does Dubai have a firewall like Saudi Arabia or China?

Do you have a static or fixed IP address?

[ajith 0]

i dont know really about the firewall in dubai. saudi and china has the same problem? In such cases what we will do. We have a static Ip.

[ajith 0]

Pls help me. I have connected a camera in our office (india) and using wedvr to access it. From any wher in india i am able to access. But from dubai i am not able to access. I am getting the front screen. Once we enter site code and password i am getting the message WebDVR - Connection Failed. Camera is configured to a static IP.

[rory 0]

Test by using Telnet in Command Prompt.

 

Telnet IP PORT

 

if the screen clears and goes blank, then you connected ok.

if not, you will see something like connection timed out, and that basically means something is blocking it. Either the Dubai ISP or the DVR's ISP are filtering certain IP Addresses/ranges.