Warwickuk 0 Posted January 12, 2023 Good evening, we have had trouble with our cctv maintenance company, we have a DVR but not sure what model it is, don’t know how to update it and want to be able to remote access the video feeds so we can view from our mobile phones. Any help or advice on how we can do this would be appreciated, there is no sticker detailing models etc, Share this post Link to post Share on other sites
tomcctv 190 Posted January 12, 2023 Hi first thing is not to update your unit all qvis units are remote viewing only update needed is if there is a problem with the existing software can you post a picture of the menu screen so as we know which unit you have Share this post Link to post Share on other sites
Warwickuk 0 Posted January 16, 2023 hello, thanks for the reply. see below some images of the system. any help to configure this for remote viewing on phones and web would be great! Many thanks C Share this post Link to post Share on other sites