hutchy2023 0 Posted June 19, 2023 Hello, my camaras will not display, and I've a feeling it could be the DVR power splitter, can anyone advise how i can check this with a multi meter, I think it has a capacitor on it too? Share this post Link to post Share on other sites
tomcctv 190 Posted June 19, 2023 Hi are your cameras and dvr run off the same power supply ? Share this post Link to post Share on other sites
hutchy2023 0 Posted June 19, 2023 my dvr has a plug which plus into the back of the dvr, I then have 4 blue adaptors which plug into the dvr leading to the camaras, these also have four red adaptors (which i assume are power) these plug into the splitter Share this post Link to post Share on other sites
hutchy2023 0 Posted June 19, 2023 ive attached another photo to show all cables Share this post Link to post Share on other sites
tomcctv 190 Posted June 19, 2023 Hi I can’t see any power supplies the 4 red from splitter (pigtail) does one also power dvr does anything work dvr powers up ? Share this post Link to post Share on other sites
hutchy2023 0 Posted June 19, 2023 hi yes the dvr has its own power supply left side next to the ethernet, I assume the red plugs are power for the cctv cameras themselves, the unit is powering up but the cameras arnt loading, ive tried the network settings but it says (Test gateway Err) all was working fine but i was looking into an issue with the system as all four cameras had gone blurred, so i took the system down with the view to upgrading the firmware, but since putting it all back in the loft and turning the system on all the cameras wont load an image Share this post Link to post Share on other sites
hutchy2023 0 Posted June 19, 2023 this is the message when re-booting.. Share this post Link to post Share on other sites
hutchy2023 0 Posted June 19, 2023 maybe the red sockets are for the inferred / night vision, im not sure? Share this post Link to post Share on other sites
tomcctv 190 Posted June 19, 2023 Ok your network warning is not a problem it just needs resetting up yes the red plugs are camera power yes I see your power plug for dvr but I can’t see your power supplies Share this post Link to post Share on other sites
hutchy2023 0 Posted June 19, 2023 the power supply is just a standard adaptor which plus into an extension lead, this then plug into the back of the DVR unit next to the ethernet Share this post Link to post Share on other sites
hutchy2023 0 Posted June 19, 2023 and the adaptor is working fine and powers up the dvr unit Share this post Link to post Share on other sites
tomcctv 190 Posted June 19, 2023 Ok so what size is the camera power supply Share this post Link to post Share on other sites
tomcctv 190 Posted June 19, 2023 also in this picture shows your problem you have no power to cameras the power plug that goes into your dvr (next to network plug) should be going into the lead marked dvr and the other side goes into dvr power plug so this indicates to me you only have 1 power supply Share this post Link to post Share on other sites
hutchy2023 0 Posted June 20, 2023 whoops! bang on, ive swapped the cables around and now have the cameras up and running again, but sadly three of them (Out of four) are still blurred, do you know if a firmware update would fix this? or is it likely that I need new cameras? Share this post Link to post Share on other sites
hutchy2023 0 Posted June 20, 2023 though thinking on it, if it were a firmware issue all the cameras would be blurred? Share this post Link to post Share on other sites
tomcctv 190 Posted June 20, 2023 Hi. No firmware will not help …. I think you will find your problem is under camera settings ….. you are looking for sharpness control Share this post Link to post Share on other sites
hutchy2023 0 Posted June 20, 2023 I'll have to check in the morning as the DVR is in the loft, Ive not changed any settings on the DVR though! Share this post Link to post Share on other sites
hutchy2023 0 Posted June 20, 2023 not changed anything on XMEye either so strange that it would alter Share this post Link to post Share on other sites
tomcctv 190 Posted June 21, 2023 15 hours ago, hutchy2023 said: not changed anything on XMEye either so strange that it would alter Using there so called cloud service anything can happen or change they are a bit dishonest when they call it a cloud service because it’s not …… cloud is a place you can store files or dvr footage ….. lots of China cctv manufacturers call P2P the cloud and it’s not ….. Kestrel/ xmeye ……people think when using the app to view their system that when they login from phone it connects to their dvr direct …… no it does not …. It goes from phone to server in China that then connects you to your dvr …. So settings can be changed by a 3rd parts server location Registrant State/Province: zhe jiang Registrant Country: CN Share this post Link to post Share on other sites
hutchy2023 0 Posted June 21, 2023 Yes I understand that, but even locally my images are blurred so must be the cameras as I cant see anything wrong on the camera settings, the cameras are 6 year old now, does that sound about right for them to be swapped out for new ones? thanks for your help by the way its appreciated! Share this post Link to post Share on other sites
hutchy2023 0 Posted June 22, 2023 which would you say is better a Sansco system or Annke? I may replace the lot! cheers Share this post Link to post Share on other sites
tomcctv 190 Posted June 22, 2023 2 hours ago, hutchy2023 said: which would you say is better a Sansco system or Annke? I may replace the lot! cheers Hi it depends on your budget …… the two you have listed don’t make systems just rebadge dahua or xmeye. I would start with first changing recorder first Share this post Link to post Share on other sites