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GV system reboots every 10-15 minutes

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can anyone help me with a system that I have at a customers business. This system reboots or probably goes into a standby mode every 10-15 minuts. There are no video loss on any cameras either. I have checked all the window OS setting but every thing seems normal to me. i hsve no clue guys...

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Check your temps, many BIOS are setup to shutdown before something fries. You might also check manually HDs don't usually have sending units and they can shut down due to heat exhaustion.

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also try reinstalling Geo ... if images used by Geo are corupt or deleted for example .. mainly the Skins .. then the Geo Software at least will crash and restart over and over .. or if the DVR card is loose .. it will also cause major issues.

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this system was running smooth for more than a year. i reinstalled the OS and upgraded Geo software from 7.0 to 8.0. As suggested i will reinstall geosoftware.

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Have you watched it shut off? Does it close down the programs or just shut right off with no warning? this could help it trouble shooting it. Did you check the System log in the Videolog?

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Did you check your card version to make sure that it was compatible with 8.0? Being that it originally had 7.0, it may not have been a new enough card to upgrade. They had a buy back/upgrade program to compensate for that problem.

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