Remote view does not start

[billr 0]

I'm having a problem on all newer computers on my network when trying to remotely view cameras. Viewing window opens and has error:

 

Line: 1237

Char: 18

Error: Object doesn't support this properety or method

Code: 0

URL: "lists my server address"

 

Is a directx or activex item missing?

 

Older computers on the network can view without any special setup or problem. I can post a screen shot of browser window if it would help.

 

Any help would be appreciated

Thank You

[rory 0]

What software are you using? Is this in the browser?

Also are all ports opened and what are the OS and browser you are using on these PCs?

 

Rory

[tomdlgns 0]

this is the error message

 

 

i took a screen shot of the error when i was on the network internally, thats why you see a private IP addy in the error message.

Edited November 24, 2006 by Guest

[billr 0]

I believe the camera software is DVR, no other info shows up in the interface when logging onto the camera server or during reboot. The interface has no manufacturer name. The ports are open. The problem occurs whether an attempt to access is made internally from a workstation or over the web. The OS's are Win XP or XP Pro on the computers attempting remote access. All but one browser is IE 6. One is IE 7.

 

There appear to be no differences in the settings on the various computer browsers, or security settings when comparing the older workstations (the two that can achieve access) and all the new workstations.

 

It's crazy!

Thanks.

B.R.

[rory 0]

So this isnt a GeoVision DVR Card? Let me know so I can move the thread to the general PC Card forum for more exposure.

 

I have got that error with some cheaper more poorly written software.

Without knowing what DVR it is, hard to tell, need to know that first. Also where it was purchased (eg. Distributor, Online Retailer, Ebay, etc, and Country Location of Reseller). Then I could ask you to email me the HTML source code to see what that line 1237 is doing .. to see what the actual issue is .. might be old javascript or the ActiveX Control might be old, such as only designed for Windows 98.

[tomdlgns 0]

So this isnt a GeoVision DVR Card? Let me know so I can move the thread to the general PC Card forum for more exposure.

 

I have got that error with some cheaper more poorly written software.

Without knowing what DVR it is, hard to tell, need to know that first. Also where it was purchased (eg. Distributor, Online Retailer, Ebay, etc, and Country Location of Reseller). Then I could ask you to email me the HTML source code to see what that line 1237 is doing .. to see what the actual issue is .. might be old javascript or the ActiveX Control might be old, such as only designed for Windows 98.

 

its pretty sad actually, i cant really give you any more information. maybe i can rip the card out of the pc on monday and see if it has any info that might be useful to you. the computers that it is working on are windows xp. it just not working on all the machines with xp that we have. SP2 doesnt seem to be an issue. i really dont have any paperwork on this machine, so i am not sure how many more details i could give you. i already started to browse through the source code to look at line 1237. something about java, i can post the exact line if you want, that might be some help.

 

personally, i think this is 100% a software issue. however, i am not an expert with DVRs so that is just what my instinct tells me, from seeing this work on other pcs and not work on other pcs.

 

IE, i have 2 computers at home, both with xp pro. it works on one but not on the other.

 

thanks for your help so far. i will see what else i can dig up for you.

 

ps, bill and i know e/o. dont think that 2 people are having the same problem. haha...

[italie 0]

Its horrible coding on the part of the software creator. Two problems are happening with the code.

 

First, they are referencing PHP within htm documents. If you are running your website from an IIS server, it can't handle this. Installing apache will resolve this issue.

 

Second, They are calling some sort of psuedo-php. Look in your index htm and screen320.htm files for any reference to

<? SERVER_ADDRESS ?>

. The proper code would read

<?php echo($_SERVER['SERVER_ADDR']); ?>

There are other php variables called that I just hard coded, such as the server port, and view modes.

 

Unfortunatley after all that, I still can't get the web page to continue past "Testing transmission speed". It does connect to the dvr server though. If you find any more info, please post.