Password suddenly not working on remote

[Zyra Tech 0]

This is strange. I have a computer on the LAN and for some reason i get a password error on that machine only. All other computers on the LAN can access just fine.

 

Any suggestions on what is going on and a fix?

 

I'll probably try deleting all the geo files and see what happens.

[rory 0]

Is this in the browser or using a client software?

If it is the browser check the security settings. Also if it is, see what version of IE it is, if it is IE 7.0 maybe that has an issue.

[tpolus 0]

This is strange. I have a computer on the LAN and for some reason i get a password error on that machine only. All other computers on the LAN can access just fine.

 

Any suggestions on what is going on and a fix?

 

I'll probably try deleting all the geo files and see what happens.

 

Few of my customers had the same problem. We solved it this way:

 

1. Write down (on paper) all your existing GV user accounts.

2. Goto config > Password setup > Local account edit.

3. Select option "Allow removing password system" (bottom of the window, see here: http://www.polvision.com.pl/faqs.asp?lang=en&id=58).

4. Goto C:\GV-1480 folder (or similar GV-250, GV-800 etc)

5. Execute PassUninstall.exe file to erase all your existing accounts.

6. Run Geovision using default admin password (like first run)

7. Create all your accounts once again, reading them from paper.

 

I hope this will help you.