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Problem With DualMonitor AtiCard PinkSpot 2ndDisplay

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I'm using the ATI 9550 dual monitor card with 1 VGA out & 1 DVI out, and have one pinkout image on the DVI monitor . The software ver is 6.1.1.0

and the card is a ver. 3 GV-800 ...

 

Please advise on a get around with out upgrading the software.

 

 

Thanx

Edited by Guest

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You need to "clone" the desktop in the ATI software if you havent already done so.

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Rory is right. Somewhere in your ATI control panel you will be able to select clone as a method.

 

The reason for the pink screen, is that GeoVision uses the DirectDraw layer to display the live camera images (if you have the "enable DirectDraw Overlay" ticked under system configure).

 

Windows limits the direct draw layer to the "Master" monitor in a dual monitor setup. In clone mode, both the monitors are "master".

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I believe that I'm in clone mode as when I go into Display Properties then Settings then I click on Identify tab both lcds show the number 1 on screen.

 

And also I did remove the check from the Enable Directdraw Overlay

then I restarted the GV software and the pink spot was gone the only problem was that I could no longer use the Full Screen option which is needed.

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I believe that I'm in clone mode as when I go into Display Properties then Settings then I click on Identify tab both lcds show the number 1 on screen.

 

And also I did remove the check from the Enable Directdraw Overlay

then I restarted the GV software and the pink spot was gone the only problem was that I could no longer use the Full Screen option which is needed.

 

 

Also worth mentioning after re-adding the check back to the Directdraw Overlay in the GV software to get the Full screen function working again I went back to the ATI Display properties from the Advanced then ATI Display tab made sure both LCDs were shown then clicked on a Overlay tab found an option says Clone mode options clicked on that tab then had another option for Overlay Mode Settings Standard Theater Mode & Same on all I checked the Same on all radio button restated GV software and no more pink spot but Full screen function was disabled again.

 

sorry for all the detail. plz hlp.

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after cloning (same desktop on each monitor) did you restart the PC?

 

Also, are you using the latest drivers from ATI's site?

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Yes I have restarted the computer and the effects are initializing as far as the GV software (Full screen mode working & not working) except for a pink screen on one of the LCDs everything else works fine and on the windows side everything else works fine . I even played a video on media player and ran a picture slide show. So the problem appears to be limited to Geo.

 

I will try 7.5 software and see if there is any difference.

 

 

any ideas ?

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