CameraGenius 0 Posted July 27, 2007 Have a customer that has a system with geovision card installed and they forgot their passwords. They did not check the box at the beginning of installation to "Allow removing passwords". Does anyone out there have a tool that does this (cough cough rory =D), or know of any 3rd party software that will do this. Thanks for any replys. Share this post Link to post Share on other sites
rory 0 Posted July 27, 2007 what version software is it? Share this post Link to post Share on other sites
CameraGenius 0 Posted July 27, 2007 it's either V8.01 or V8.11 Share this post Link to post Share on other sites
rory 0 Posted July 27, 2007 i thought I found out where 8.0 keeps its passes but i was wrong .. anyone else know? Otherwise the fix I have is for versions earlier than 8.0. Share this post Link to post Share on other sites
CameraGenius 0 Posted July 27, 2007 what do you have for the earlier versions? is it the RemoveGeo? Share this post Link to post Share on other sites
CollinR 0 Posted July 27, 2007 Turn your ActiveX settings to prompt if unsigned Go to http://www.lowvoltageonline.com/site/modules.php?name=HelpDesk I will VNC in and reset it for you. Share this post Link to post Share on other sites
CollinR 0 Posted July 27, 2007 Whoops try again, I was away from my desk. Share this post Link to post Share on other sites
rory 0 Posted July 27, 2007 CameraGenius said: what do you have for the earlier versions? is it the RemoveGeo? No, was RemovePass .. not online anywhere. Share this post Link to post Share on other sites
mpanter 0 Posted August 8, 2007 Mr. Collins, I'm having PW issues and would like to see if you may be able to help me out. I currently have the software (6.1) uninstalled at the moment, the credentials stayed even after I reloaded it. Share this post Link to post Share on other sites
