Klickit 0 Posted September 23, 2007 Anyone know where I can get a manual for this particular multiplexer. I have figured out the basics of it but don't understand how to properly connect the digital recorder, what "Spot" is and some other things. Even a brochure describing the cabablities would be helpful. I have several years experience in electronics but am new to the CCTV business. Share this post Link to post Share on other sites
CCTV_Suppliers 0 Posted September 24, 2007 Looks like this product has been discountinued... and there is a replacement... Here is what I suggest you do... Call CBC America in their respective office in the East or the West (dependent where you are located) and ask for the PDF formated information... and they will comply... Here is the url on how to contact them: http://www.cbcamerica.com/contact.htm - call their CCTV Security Division. If you do not get any cooperation, please let us know... We will get the info for you. Share this post Link to post Share on other sites
Klickit 0 Posted September 24, 2007 Thanks. To early too call so I sent them an Email with my request. I'll try to call later today if I get no reply. I just found this group yesterday and it looks like a great source of information for CCTV and help from friendly folks. I'm looking forward to being a part of this forum. I'll let you know if they come through with the manual. Share this post Link to post Share on other sites
CCTV_Suppliers 0 Posted September 24, 2007 Most of the CBC customer support and sales team is in Vegas attending ASIS show, so do not panic if they do not respond right away... They are very good returning calls and e-mail requests... Good luck. Share this post Link to post Share on other sites
Klickit 0 Posted September 24, 2007 Good to know. I will give them a couple days. Share this post Link to post Share on other sites
Klickit 0 Posted October 3, 2007 Well I have given these guys almost 2 weeks and have heard nothing from them. Can someone help me get this manual? Share this post Link to post Share on other sites
CCTV_Suppliers 0 Posted October 3, 2007 Well I have given these guys almost 2 weeks and have heard nothing from them. Can someone help me get this manual? I just talk to CBC on your behalf.. What I found out is that they do not have the PDF formated version of the manual, as it is a very old model.. However, they have the hard copy of the manual. What you need to do is to call Tony at CBC technical support located in their West Coast branch and ask to have them to mail you the copy or may be fax it.. Hope this helps. Share this post Link to post Share on other sites
Klickit 0 Posted October 3, 2007 I just talked to Tony and he indicated he would ship the manual out to me. Very nice guy. Thank you so much for your help. I just installed my first system in a friends home using that multiplexer and everything worked perfectly the first time. The manual will be very helpful to him as he is not techically inclined. Share this post Link to post Share on other sites
CCTV_Suppliers 0 Posted October 3, 2007 I just talked to Tony and he indicated he would ship the manual out to me. Very nice guy. Thank you so much for your help. I just installed my first system in a friends home using that multiplexer and everything worked perfectly the first time. The manual will be very helpful to him as he is not techically inclined. You are welcome... To be honest with you, you will not need this manual anyway.. There are no special settings or anything special that you could have done with this multiplexer anyway... Basically you plug it in, bring your camera feeds and apply the output to your monitor... and that is all... Good luck man.. Share this post Link to post Share on other sites